Return Policy

Thank you for shopping with Renka.

Please review our return policy before placing an order.

Returns

At this time, we do not accept returns or exchanges for:

• Change of mind

• Incorrect size selection

• Personal preference

• Differences between customer expectations and the product received

Please review product descriptions, measurements, and images carefully before making a purchase.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number

• Photos of the item

• A description of the issue

After reviewing the information, we will provide an appropriate solution, which may include a replacement or refund.

Refunds

Refunds are only available for approved cases involving damaged, defective, or incorrectly shipped items.

Approved refunds will be issued to the original payment method.

Contact

If you have any questions regarding your order, please contact us through our Contact page.